FAQ

Is gratuity included in your pricing?

  • Gratuity is left to the clients’ discretion and is never included in our pricing unless specifically requested. Gratuity is always appreciated but never expected.

What is a "Service Charge"?

  • A service charge is a standard fee that is applied to every event. This fee covers many things, from all our general liability insurance, to the time it takes to plan and prep for your event, to maintaining our company vehicles and catering equipment, and so much more!

Where does Vestals cater?

  • Besides our list of venues (that can be found here), Vestals will go anywhere that has an open-vendor/outside-caterer policy. We cater inside private residences, office buildings, schools and churches, but we’ve also catered out of museums, on construction sites, on boats, even in the middle of an open field! The limit to our locations does not exist!

Do you include rentals in your quotes?

  • We typically include disposable or china dishware, glassware, utensils, and napkins in all of our proposals. If you have additional rental needs, such as tables and linen, bar tops, tenting, chairs, etc., we would be happy to coordinate that as well! We can upgrade your China/glassware/flatware, too!

Do you offer tastings?

  • We offer complimentary tastings for full-service events that are confirmed with a paid deposit and have met a $5,000 minimum. For full-service events not yet booked, we provide tastings at $30/person with a 4-person maximum. Once your event is booked with us, we apply that $30/person fee to your overall balance, essentially making it complimentary.

When can I schedule a tasting?

  • Tastings are generally available Monday-Thursday from 10am-5pm. We do not offer weekend tastings, as we have most of our weddings and other large-scale events on the weekends that demand 100% of our attention.

Do you require a deposit?

  • We require a 50% deposit for events scheduled within one month. For events further out, we require a 20% deposit upon booking, and 50% needs to be paid by the time your event is 30-days out.

I can't figure out how much alcohol to buy for my event. Can you help?

  • Our general rule of thumb is to account for 2 drinks/person for the first hour, and 1 drink/person every hour after that. We can refer you to liquor and wine outlets that can help you with specific quantity recommendations based on your exact event needs. Should you want to take the guesswork out completely, we do offer full bar packages as well as mixer packages.

Can I change my menu after I've booked my event?

  • Yes! You can make any menu changes you want until 30 days before your event. After that, we will try our best to accommodate reasonable menu changes.​

What is your average price per person for catering?

  • Our average price per person will depend on many factors, such as the specific menu you choose, service style, staff needs, hours on-site, rentals, and set up and break down, among others. Ask our sales team about pricing for your specific event! Events on Holidays are subject to premium staffing pricing, as well.

Can you accommodate food restrictions and/or allergies?

  • Absolutely! We offer plenty of options that are vegetarian, vegan, gluten free, and dairy free! We also work with food allergies, so just let us know what we’re working with and we will put together something perfect for you!

Why do I need staffing for 8 hours on my wedding day? Ceremony + reception is only 5 hours!

  • For weddings, our staff arrives early to the venue to set the tables and make sure everything is well-organized and ready to go for the big event! This usually takes at least 2 hours before your ceremony start time. After your reception is over, Vestals makes sure everything is torn down and cleaned up in accordance to your venue’s closing instructions. You won’t need to worry about anything except having the best night of your life!

What methods of payment do you accept?

  • We must have a card to keep on file, but we won’t charge that card without your knowledge. Additionally, you have the option of paying by cash or check always.

Can I customize my menu?

  • 100% YES! We want your menu to reflect your unique personality and vision for your event. Whether it’s combining food from two cultures to create one-of-a-kind dishes, or even incorporating a family recipe into the mix, we will do whatever it takes to get you the perfect menu!

How can I reduce my overall cost?

  • A quick way to reduce on costs is to eliminate staff. We would be happy to drop off your food in foil pans, or you can even come pick it up from us! Another way to cut back on costs is to switch to disposables when it comes to China, flatware, glassware, and even napkins! Ask our sales staff about how to cut back on your specific event, and they’ll work with you to get you where you want to be!

Why should I choose Vestals to cater my very special event?

  • We’re so glad you asked! Here are a few reasons we believe we’re the best:

    • Our food. We focus on quality, seasonal ingredients and purchase locally whenever possible. Everything is homemade in our scratch-kitchen and it’s delicious.

    • Our presentation. We make a huge effort to ensure that our food looks as good as it tastes!

    • Our personalized service. From beginning to end, we take pride in making sure your experience with Vestals is seamless and stress-free. Our creative and knowledgeable sales team is always available to answer any questions for you.

    • Our friendly and attentive waitstaff. They have become masters at predicting our clients’ needs before they need them, and it’s all done with a smile on their faces!

    • Peace of mind. It’s what you get when you book with Vestals, and it’s priceless.

I had such a great experience with Vestals. What is the best way for me to share this with others?

  • We love when our clients reach out to let us know how happy they were with our services, and we are even more grateful when those clients take the time to review us online. This helps the folks that have never worked with us before to know that they’re putting their faith in the right place! Here are some links to the most impactful places you can leave a review:

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4318 Eastside Ave. 

Dallas, TX 75226

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